Data and ML engineering

An AI feature is only as good as the data reaching it. We build the ingestion, storage and retrieval layers that keep a model working from information that is current and that you can vouch for.

What you get

  • Pipelines that announce their own failure

    Scheduled ingestion with monitoring and alerting attached, so stale data is something you are told about rather than something a user finds.

  • Retrieval that returns the right passage

    Vector and keyword search tuned together and measured on real queries, because neither alone finds what people actually ask for often enough.

  • Models you can keep watching

    Training and serving with the monitoring needed to notice drift, so a model that has quietly stopped matching the world gets caught early.

How we approach it

This work is unglamorous and decisive: pipelines that move data on a schedule and say so loudly when they fail, schemas that survive the next requirement, and retrieval that combines vector and keyword search because neither alone returns the right passage often enough. Getting it wrong shows up later as an assistant that confidently quotes last quarter.

Where conventional machine learning is the better tool than a language model — ranking, classification, forecasting — we train and serve those too, with the monitoring needed to notice when a model has quietly drifted away from the world it was trained on.

Problems this solves

  1. A live feature answering from stale data

    An assistant that confidently quotes last quarter is worse than no assistant. Freshness is a pipeline problem, not a prompt problem.

  2. Search that misses the obvious

    Pure vector search fails on exact terms, part numbers and names; pure keyword search fails on meaning. Most real retrieval needs both, scored against real queries.

  3. Nobody can answer where a number came from

    When metrics are assembled by hand from exports, two reports disagree and neither can be traced. Lineage has to be built in, not reconstructed afterwards.

How we work

  1. Ideate

    We collaborate with clients to define goals, explore ideas, and create a clear plan for a successful software solution.

  2. Develop

    Our team builds robust, scalable applications using modern technologies and best development practices.

  3. Maintain

    We provide ongoing support, updates, and optimizations to ensure your software remains reliable and efficient.

  4. Scale

    We help your solution grow with your business by enhancing performance, adding features, and supporting larger user bases.

What this includes

  • Data pipelines
  • Vector search
  • Machine learning
  • Analytics

Questions we get asked

What does an AI feature actually need from our data?

Less than people expect, and in better shape than they expect. A narrow, current, well-described slice beats a large messy one: the documents that answer real questions, chunked sensibly, with metadata for filtering and permissions, refreshed on a schedule. Most projects spend more time on access and freshness than on modelling.

Do we need a warehouse before we can do anything?

No. A warehouse is worth building when several teams need to query the same history; it is overkill for one product feature. We start from the question you need answered and build the smallest pipeline that answers it reliably, then grow that into shared infrastructure if demand appears.

Vector search or keyword search?

Both, almost always, combined and re-ranked. Vector search handles paraphrase and meaning, keyword search handles exact identifiers, and the hybrid of the two is what makes retrieval feel like it understands the question. We measure the combination on your own queries rather than trusting a default.

How do you handle personal or restricted data?

By keeping permission checks in the retrieval layer rather than hoping the model behaves: a query only ever sees passages the requesting user is entitled to. Beyond that, the usual discipline — minimise what is copied, redact what is not needed, record what is stored where, and keep prompts and responses out of logs that are not secured.